Supply Chain and Logistics Assistant

Carl Friedrik is a modern luxury brand specialising in high-end leather goods and travel accessories, known for its commitment to craftsmanship, timeless design, and operational excellence.

As Supply Chain and Logistics Assistant, you will support the supply chain department in all aspects of our end-to-end operations. From coordinating inbound shipments, liaising with freight forwarders and suppliers, through to supporting stock planning, internal reporting, and ensuring timely delivery to both our store and online customers. You’ll be part of a small, agile team where high-quality execution and continuous improvement are the norm.

Key Responsibilities

• Assist in managing the lifecycle of goods: order entry, tracking production, scheduling shipments, customs/logistics coordination, warehouse receipt and distribution.

• Work closely with the Head of Supply Chain to maintain accurate inventory and shipment status, ensuring stock is available when and where needed.

• Liaise with suppliers, third-party logistics providers and internal teams (Store, Online, Customer Service, Finance) to resolve issues and optimise flows.

• Support monthly reporting: compile data on lead times, supplier performance, logistics costs, inventory levels, and ad-hoc projects.

• Maintain and improve documentation of supply-chain processes, workflows and SOPs

• Assist in coordinating inbound and outbound logistics: booking carriers, preparing shipping documentation, tracking shipments, and confirming delivery.

• Help identify process improvements and coordinate small initiatives (e.g., packing guidelines, shipping routes) to improve efficiency and quality.

• Bachelor’s degree (or equivalent) in Business, Logistics, Supply Chain Management, Operations, or related field.

• 1-3 years’ experience in a supply chain, logistics or operations role: ideally in retail, e-commerce, consumer goods or luxury sectors.

• Strong organisational skills, with an ability to manage multiple tasks and work under pressure in a fast-paced environment.

• Good analytical mindset and comfort working with spreadsheets (Excel or Google Sheets) to track data and monitor performance.

• Excellent interpersonal and communication skills - you will liaise internally and externally across multiple departments.

• Curious and proactive - you enjoy digging into processes, spotting where things can be better, and following through on improvement.